Last Updated: October 6, 2025
At treeservicescolumbiamo.com, also referred to as "treeservicescolumbiamo.com," "we," or "us," we value your privacy and take it seriously.
This policy describes what information we collect, how we use it, who we may share it with, and the choices available to you. By using treeservicescolumbiamo.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party sites when they link to this policy
It does not apply to information gathered offline or on websites we do not own or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, OS, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Understand how the site performs
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some parts of the site may not function properly.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Partners may use identifiers such as IP addresses, cookie IDs, and hashed emails to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Handle and complete your service requests
- Put you in touch with service providers suited to your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, stop, and respond to fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following situations:
Service Providers and Provider Networks
If you ask for a quote or service, we may pass along the information needed to third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help operate the Website and our business, including providers for analytics, security, payments, support, and marketing.
These vendors may access personal information only to carry out services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when needed to comply with the law, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may handle it under its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers with whom we shared your request.
- Cookies: Manage cookies through your browser settings or the opt-out links above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete data, where legal or operational requirements allow
- Share concerns about how we use your data
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The reason it is being processed
- Legal obligations
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you have the following rights, subject to certain exceptions:
Right to Know
You may request information about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you unfairly for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that are not verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
